Hattie B’s Hot Chicken Avoids Foodborne Illness Culpability

What happened:  Every fast-growing restaurant chain’s nightmare: the health inspector arrived after a customer named them as a possible source in a foodborne-illness incident. The inspector was can identify any points of contamination “[b]y reviewing records from restaurants and stores where sick people ate or shopped.”

The challenge:  Hattie B’s needed to produce an unimpeachable record of temperatures and food safety practices from the days in question.

The solution: ComplianceMate combines temperature monitoring with smart checklists, providing an end-to-end food safety system. along with critical data collection at each step in the process.

The results: Hattie B’s used data stored in the ComplianceMate system to immediately demonstrate continuous, defensible compliance with all food safety practices for the days in question and were eliminated as a source of the illness, thus avoiding a black eye for the brand.

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